Terms and Conditions of Sale
Last updated: 25/10/2025
1. Purpose
These Terms and Conditions of Sale (hereinafter the “T&Cs”) govern the contractual relationship between Appaloo Equestrian SAS (hereinafter “the Publisher” or “Appaloo Equestrian”) and any individual or legal entity (hereinafter “the User”) subscribing to a paid plan for the Appaloo Equestrian mobile application and/or website. By subscribing to our services, the User fully and unconditionally accepts these T&Cs, which prevail over any other document.
2. Subscription plans and pricing
Available plans:
- Annual plan: €90 incl. VAT/year (one-time payment, equivalent to €7.50/month)
- Monthly plan: €11.90 incl. VAT/month
Prices are displayed in euros, inclusive of all taxes. The Publisher reserves the right to modify prices at any time, with prior notice in accordance with applicable laws. The prices listed above apply to subscriptions purchased via our website from France. For subscriptions via the Apple App Store or Google Play Store, prices may vary depending on the User’s geographical location, currency exchange rates, and applicable taxes. These adjustments are made directly by the app store platforms and are not under the Publisher’s control.
3. Subscription process
The User may subscribe:
- via the Apple App Store or Google Play Store;
- via the website appaloo-equestrian.fr/premium with secure payment by credit/debit card through Stripe.
The User guarantees the accuracy and currency of all information provided.
4. Payment and billing
- Payments via app stores: managed directly by Apple or Google, and subject to their own payment terms.
- Payments via website: secured by Stripe. An invoice can be provided upon request.
Payment is due immediately upon subscription and subsequently at each renewal date.
5. Automatic renewal and cancellation
Subscriptions are automatically renewed at the end of each period unless the User cancels before the renewal date.
- Via app stores: cancellation must be done through Apple/Google account settings.
- Via the website: cancellation can be made at any time through the online customer account or via the dedicated cancellation link.
In compliance with French Consumer Code article L215-1, the Publisher will send an email reminder of the non-renewal option between 3 months and 1 month before the renewal of an annual subscription. No prorated refunds will be issued unless required by law.
6. Right of withdrawal
Mandatory legal notice for EU consumers: In accordance with French Consumer Code article L221-28, the right of withdrawal cannot be exercised for services fully performed before the end of the statutory withdrawal period and whose performance has begun after the consumer’s prior express consent and express waiver of their right of withdrawal. By confirming their order, the User acknowledges that service performance begins immediately and expressly waives their right of withdrawal.
7. User obligations
The User agrees to:
- Not reproduce, copy, distribute, or otherwise use the app’s content without prior written authorization from the Publisher;
- Use the application solely for lawful and personal purposes;
- Not interfere with the security or functionality of the service.
Any breach may result in immediate suspension or termination without refund.
8. Intellectual property
All elements of the application and website (texts, images, logos, videos, software, databases, etc.) are protected by the French Intellectual Property Code and applicable international treaties. Any reproduction, modification, or distribution, in whole or in part, without written authorization is strictly prohibited and may result in legal action.
9. Limitation of liability
The Publisher shall not be held liable for:
- Temporary service interruptions due to maintenance, updates, or external causes (internet outages, force majeure, cyberattacks, etc.);
- Loss of data, indirect damages, financial or commercial losses resulting from the use or inability to use the service;
- Content posted by Users themselves.
- Any problems encountered while working with his horse, worked independently by the User.
In any case, the Publisher’s total liability shall be limited to the amount paid by the User over the previous 12 months.
10. Personal data
The collection and processing of personal data are governed by our Privacy Policy, available at appaloo-equestrian.fr.
11. Governing law and dispute resolution
These T&Cs are governed by French law. In the event of a dispute, the parties shall seek an amicable resolution. Failing that, exclusive jurisdiction is granted to the competent courts within the jurisdiction of the Publisher’s registered office, unless otherwise provided by law.
Legal notice:
- Publisher: Appaloo Equestrian
- Legal form: SAS
- Share capital: 1000€
- egistered office: 54 Rue Gorges Plasse 42300 Roanne
- SIREN/SIRET : 940 194 533 00011
- Email : support@appaloo-equestrian.fr
- Publishing Director: Lisa Fongy
- Hosting Provider : O2Switch, Chem. des Pardiaux, 63000 Clermont-Ferrand